Unpleasant surprises

six strikes and you’re out
unpleasant surprises
held back at the end to be searched

surprise answers to
unsurprising questions
can’t get no minimum wage

fines and back pay
a multimillion-pound bill
company’s too big — a victim of its own success

a high-profile specialist taskforce:
the committee heard from steve
unacceptable and unreasonable, arrogance and contempt

110 ambulance callouts
a culture of fear
a birth in the toilets, right there in the toilets

a pre-paid card, £10 to get
a management fee
dave would not be taking his bonus